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Capabilities

Business Process Management (BPM) is a key strategy implemented by organizations to manage their business more effectively while deploying IT solutions where applicable. However, the increased focus on technology sometimes makes organizations forget about the basics....

Organization Design & Development (OD & D) is frequently associated with the drawing of boxes and line (full and dotted) and ensuring there is training of some kind going on within the organization. However, OD & D is one of the most complex topics in...

Management Control Systems (MCS) are vital to maximizing organizational performance, yet they are probably the aspect of operations to which organizations devote the least time....

Structured problem solving is an integral part in improving efficiency and economy, yet business support functions generally do not have the same focus on problem solving as perhaps technical functions. In addition, change management and transformation efforts rarely emphasize the importance of local problem solving...

Drucker’s famous quote “Culture eats strategy for breakfast” doesn’t mean that strategy is unimportant. While most interpretations state that while strategy IS important, a fit-for-purpose organizational culture is a more assured route to success for an organization. The work of Hofstede and Waisfisz states that...